Rhein’s Blog
3rd May 2009

customer_profileOr, more accurately, we’ve been published! A few months ago, my friend Zhen and I had the unique opportunity to write an article for the inaugural edition of “Touchpoint”, the first Journal dedicated to examining the practice of designing services. You can find more information on the journal and the organization behind it at the service design network. I would encourage everyone to go get a copy, but the link for ordering is currently down. Hopefully it will be back up and running soon.


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